Privacy Policy

Information Collection and Use

We may collect personal information from you when you visit our Website, subscribe to our newsletter, fill out a form, or interact with our site in any other way. The information we may collect includes your name, email address, phone number, and other details you provide voluntarily.

We use this information to communicate with you, provide the requested services, improve our website’s user experience, and send you updates or marketing materials related to Heights of Health. Your personal information will not be sold, shared, or disclosed to third parties unless required by law or with your explicit consent.

How We Use Collected Information

Heights of Health may use Users’ personal information for various purposes, including but not limited to:

• To improve customer service: The information you provide helps us respond to your customer service requests and support needs more efficiently.
• To personalize user experience: We may use information in the aggregate to understand how our Users use the services and resources provided on our Website.
• To improve our Website: We continuously strive to improve our Website based on the feedback and information we receive from you.
• To send periodic emails: We may use your email address to send you information and updates related to our services. It may also be used to respond to your inquiries, questions, and/or other requests.
• To send periodic sms notifications: Any information collected as part of SMS consent (phone numbers) will not be shared with third parties or affiliates.

SMS Terms and Conditions

Please read these SMS Terms and Conditions carefully before signing up for any text messaging program. By signing up for any text messaging program, you agree to abide and be bound to these SMS Terms and Conditions. Furthermore, these SMS Terms and Conditions contain an arbitration clause and class action waiver, which affects how disputes with Heights of Health are resolved.

Program Description

Heights of Health text messages are intended to provide you with information as follows :

Description of Types of Messages Clients Will Receive:

“Hi. Thank you for reaching out to Heights of Health. We have received your information request and will get back with you shortly!”

“Hi. We wanted to follow up on the information provided. Are there any further questions you have or assistance we can provide you with?”

Message Frequency:

The frequency of messages may vary based on your interaction with us, this may include:

Response in Inquiries: We will message you when you have reached out to us via our

“Contact Us Form” https://www.heightsofhealth.com/contact.

Follow-Ups: We may send a follow-up message related to previous texts, calls, or other messages.

Information Requests: If the product information is asked for, we may send a message to make sure the request is fulfilled.

How to Opt-In

To opt-in to receive text messages from Heights of Health, go to https://ste-eguipment.com/contactus/. Add your information and click “Opt-In*”. By submitting your phone number, you are consenting to receive text messages from us. You can opt-out at any time by texting “STOP” Fill out security instructions, and clock “GET IN TOUCH”.

By signing up for this text messaging program, you expressly consent to receive text messages from Heights of Health and others texting on its behalf, at the telephone number(s) that you provide.

You may opt-out of these communications at any time. Consent to receive text messages is not a condition of any purchase.

How to Opt-Out

To stop receiving text messages from Heights of Health, by texting “STOP” after receiving a message. You may receive a message confirming your opt-out decision. You acknowledge that you may receive one final message from Heights of Health confirming your opt-out of the text messaging program. Following such confirmation message, no additional text messages associated with the service will be sent to you unless you reactivate your subscription.

Cost

Message and data rates may apply for any messages sent to you from or on behalf of Heights of Health, and messages you send to us. If you have questions regarding your text plan or data plan, it is best to contact your wireless provider.

Eligibility

To receive Heights of Health text messages, you must be at least eighteen (18) years of age or older. Heights of Health reserves the right to require you to prove that you are at least 18 years of age.

Your Telephone Number

You represent that you are the account holder for the mobile telephone number( s) that you enroll. You are responsible for promptly notifying Heights of Health if you change your mobile telephone number. You may notify Heights of Health of a mobile telephone number change by contacting Heights of Health at our front desk, [email protected] or (713) 861-6777.

Access or Delivery to Mobile Network is Not Guaranteed

It is your responsibility to determine if your mobile carrier supports text messaging and if your mobile device is capable of receiving text messages. Your receipt of our text messages is subject to the terms and conditions of your agreement(s) with your mobile carrier.

Delivery of information and content to a mobile device may fail due to a variety of circumstances or conditions. You understand and acknowledge that network services, including but not limited to mobile network services, are outside of Heights of Health’s control, and Heights of Health is not responsible or liable for issues arising from such network services ( e.g., delayed or undelivered messages or the security of any messages).

Carriers are not liable for delayed or undelivered messages.

How We Protect Your Information

We adopt appropriate data collection, storage, processing practices, and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Website.

Sharing Your Personal Information

We do not sell, trade, or rent Users’ personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.

Cookies and Tracking Technologies

Our Website may use cookies and tracking technologies to collect information about your browsing behavior. These tools help us analyze user preferences, improve our services, and provide you with a more personalized experience. You can adjust your browser settings to refuse cookies, but this may impact your browsing experience on our site.

Third-Party Links

Our Website may contain links to external websites or services not operated by Heights of Health. We have no control over the content or practices of these third-party sites and are not responsible for their privacy policies. We encourage you to review the privacy policies of any website you visit from our site.

Data Security

We take the security of your personal information seriously and implement reasonable measures to protect it from unauthorized access, disclosure, or alteration. However, please note that no online data transmission is entirely secure, and we cannot guarantee the absolute security of your information.

Changes to this Privacy Policy

Heights of Health may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Last updated” date will be modified accordingly. We recommend reviewing this policy periodically to stay informed about how we handle your information.

Contact Us

If you have any questions or concerns about our Privacy Policy or the data we collect, please contact us at [email protected]. Your privacy is important to us, and we are committed to addressing any inquiries you may have.

By using our Website, you consent to the terms of this Privacy Policy.